How will my order be shipped?
All orders are shipped via Canada Post using the shipping method you choose during check out. More detailed shipping information can be found under the shipping tab at the bottom of my website.
When will my order ship?
The shipping time of all items will vary depending in whether they are 'ready to ship' or dyed to order'. Please read the product description thoroughly for anticipated shipping times.
**COVID-19 is impacting shipping times for both domestic and international shipping.**
More detailed shipping information can be found under the shipping tab at the bottom of my website.
How does vacuum sealed shipping work?
For Canadian orders, I am pleased to offer a vacuum sealed shipping option for orders. Yarn is neatly folded into a hank, and is then vacuum sealed, compressing it so that the parcel fits Canada Post's limits for oversized letter mail. Since these ship as letters, they will not have tracking available. This option is intended to offer a reduced shipping rate.
If you require tracking, please select a different shipping method.
Vacuum packing does not change or harm the yarn in any way, it simply sucks all of the air out of it. To open your vacuum sealed package, just cut a small hole in the bag and then carefully cut off the edge, avoiding any yarn.
What do you use to dye your yarns?
I use professional grade acid dyes to dye my yarns. Heat and food grade citric acid is used to set the dyes. Yarns are left in the dye bath until dyes are fully exhausted. After dyeing, yarn is rinsed clean with plain water, and is then given a soak with a small amount of wool wash to recondition the fibres.
Will each skein be the exact same colour?
I dye a variety of variegated, speckled, and tonal colourways. The nature of hand-dyed yarns means that there will be variations from skein to skein even if the skeins were dyed in the same dye bath, and there may be slight variations in tone from batch to batch. If you are planning a project using multiple skeins, like a sweater, I recommend alternating skeins.